Part-time Security Supervisor

Charlotte Hornets

Part Time
Charlotte Hornets
Charlotte, NC

Job Details

 

POSITION OVERVIEW

Hornets Sports & Entertainment is currently looking for qualified and responsible individuals to join our security team. Security Supervisor will report to the Manager of Arena & Event Security.  The Security Supervisors are responsible for the daily security operations to ensure successful key control and electronic access controls for the Spectrum Center.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervise Security Officers; ensures high quality service; evaluates service quality and initiates any necessary corrective action.
  • Must be able to communicate with show security in the absence of the Sr. Director or Manager of the department.
  • Must be able to work well with other departments especially the Event Services department, but at the same time maintain the integrity of the security department.
  • Provides support; security planning, assessments and surveys; reviews post orders and communicate requirements and changes to BOH security team.
  • Maintains a positive, professional environment in compliance with applicable laws, regulations, policies and procedures; acts to ensure that team members understand and comply with laws, regulations, policies and procedures.
  • Effectively able to read and identify credentials and tickets, with the understanding of proper access to the appropriate area
  • Identify and resolve issues in a timely manner
  • Enforce and uphold integrity of the facility and the event
  • Perform routine search procedures and entrances and exits and ensure that no prohibited items enter or leave Spectrum Center.
  • Ability to proactively identify and address offensive behavior.
  • Attend and participate in pre-event security meetings
  • Enforce policies and procedures throughout the facility on a 24hr 7day a week basis
  • Follow all rules and regulations as outlined in the policies and the procedures manual
  • Aid in direction of orderly evacuation of building
  • Other duties as assigned by Sr. Director / Manager

 

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • High school diploma/ or equivalent
  • The ability to maneuver throughout the building
  • The ability to stand and walk for extended periods
  • The ability to bend, and lift at least 50 pounds and push 70 pounds
  • The ability to work effectively at high altitudes
  • Ability to maintain the highest level of confidentiality.
  • Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
  • Strong project management skills.
  • Strive to maintain a safe work environment for self and others
  • Available to work evenings, weekends and holidays
  • Must be able to pass background check
  • Must be willing to work all shifts and days Monday through Sunday
  • Possess excellent communication skills, oral and written
  • Proficient with the internet, E-mail, and Microsoft Excel and Word
  • Ability to handle multiple tasks simultaneously
  • Must be able to work a minimum of 75% Hornets games and 90% of all other events
  • Punctuality is very critical this position has to be able to be on site at 6:30am or earlier to prepare the staff for load in
  • Must be able to work independently and use sound judgment

Skills and Qualifications:

  • Possess excellent communication skills, oral and written
  • Interpersonal skills –listens to others, works well in a team environment.
  • Ability to handle multiple tasks simultaneously
  • Must be able to work independently
  • Guest services and Security experience mandatory
  • Must be very flexible with the ability to adapt to different situations

Adaptability:

  • Adapts to changes in the work environment
  • Ability to work in inclement weather conditions (within reason)
  • Must be physically capable of walking long distances

Communication Skills:

  • Asks key questions to obtain information
  • Speaks clearly, listens and gets clarification
  • Communicates changes effectively
  • Demonstrates accuracy and thoroughness
  • Writes clearly and informatively
  • Able to read and interpret written information

Professionalism:

  • Demonstrates neat and professional appearance at all times
  • Follows instructions, responds to management directions
  • Treats people with respect

Safety and Security

  • Observes safety and security procedures
  • Reports potentially unsafe conditions
  • Proactively enforces security policies for building

Work Ethic

  • Reports to work on time
  • Arrives at meetings and appointments on time
  • Uses time effectively

 

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Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please tap "Apply" below to apply for this job on the Charlotte Hornets employment site.

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