Account Executive, Group Sales

Memphis Grizzlies

Full Time
Memphis Grizzlies
Memphis, TN

Job Details

Position Purpose

As a member of the Ticket Sales and Service Team, the Account Executive, Group Sales is responsible for generating revenue by identifying business opportunities and selling Grizzlies ticket products.  These products include group tickets, group theme night events, single game suite rentals, and season and partial plan tickets.  There will also be Group Tickets Sales responsibilities for FedExForum events as needed. 


Essential Duties & Responsibilities

  • Meet the established sales objectives by executing effective corporate and non-corporate sales calls and presentations to promote the purchase of Grizzlies ticket products with an emphasis on group packages. This includes structured solicitation via cold calling over the phone and in-person as directed by the Manager, Group Sales
  • Participate in a minimum of 5 outside/inside appointments per week plus make a minimum of 50 outbound sales calls each day with the goal of maximizing all ticket revenue, with a focus on group ticket sales.
  • Meet the established sales objectives by executing effective corporate and non-corporate sales calls and presentations to promote the purchase of Grizzlies and FedExForum ticket products  
  • Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Grizzlies at assigned functions;
  • Continually grow revenue in your assigned group category while meeting revenue goals in all sales categories
  • Service and renew existing group sales accounts;
  • Assist Ticket Service Team with renewing/servicing full season ticket accounts and other customer service issues as required
  • Coordinate with other departments to organize and implement group night events;
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and referral opportunities during games and outside normal business hours;
  • Contribute to corporate business objectives by collecting and forwarding any sponsorship, advertising, team promotions and suites-leads to department management.  Work with clients and recommend solutions to their needs;
  • Provide reporting information by maintaining and being able to produce on a regular basis accurate reports regarding group sales, appointments, and account maintenance;
  • Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department;
  • Other related duties as assigned

Skills, Experience & Abilities


  • A minimum of two years direct sales and account management experience, accompanied by a strong commitment to proven sales results and customer service;
  • Bachelor’s Degree in Sales, Marketing or similar major;
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization;
  • Sound communication and presentation skills, with the confidence and ability to deliver persuasive presentations;
  • Solid time management skills;
  • Assertive, confident, persistent, and results-oriented approach to selling;
  • A working knowledge of Microsoft Word and Excel;
  • Must be able to work evenings and weekends, as required


  • Knowledge of Ticketmaster Archtics ticketing system and Microsoft Dynamics contact management system;
  • A minimum of two years post-secondary education in a sales/marketing field;
  • Knowledge of and a passion for professional basketball


Get MVP Insight

Stay Ahead of the Competition

With MVP Access you get "insider" information on when your application was reviewed, how many candidates applied, blue ribbon insignia as a serious candidate, weekly career coaching tips, plus links to load your application.

MVP Access applications are viewed 9x more frequently than non-MVP applicants (based on data from 2011 - 2013).

See Job Insights, when you upgrade to MVP Access...

Applicants applied:

Upgrade to MVP Access
Apply Share
JobsMy AccountTeamWork OnlineContact