Sr. Mobile Product Manager

Utah Jazz

Full Time
Utah Jazz
Salt Lake City, UT

Job Details

Job Summary:

The role is responsible for crafting, implementing and managing the overall strategy surrounding the Utah Jazz mobile platform.  This position will take lead in the structure and strategy of a newly developed mobile app platform with various point-of-sales systems, building data workflows, finding strategic insights, and making informed recommendations for application. 

     Primary Duties:

  • Define, effectively communicate and implement the overall strategy for use and adoption of the new mobile platform
  • Define granular product requirements, drive prioritization, and effectively manage the product backlog
  • Manage a wide range of internal and external partners to coordinate work and effectively keep projects on track
  • Manage vendor relationships
  • Technical support aptitude in identifying sources of errors, troubleshooting, and testing
  • Lead testing app interface, mobile ordering, in-seat ordering, customer push notification, beacon technology, and other app functions as may arise
  • Effectively conduct app use training sessions through strong facilitation skills
  • Other duties as assigned
  • Be a student, be a teacher, be a leader
  • Be a good teammate, contribute positively to a winning culture, and be respectful.
  • Demonstrate world-class customer service and if you don’t directly interact with the customer, support those that do
  • Protect the legal, financial, and moral well being of the company
  • Exemplify the Larry H. Miller Group of Company values

  Qualifications:

  • 5-7 years experience in a technology product management role delivering a B2C solution
  • Strong understanding of iOS and Android platforms, and eco-systems
  • Bachelor's degree in a related field with 2-3 year's relevant experience supporting iPhone and Android apps.
  • Ability to manage multiple complex projects across cross-functional team
  • Outstanding communication (written and verbal) skills and a track record of achievement in a dynamic team environment
  • Experience with user experience, customer flow, and app functionality design
  • Knowledge of fundamental concepts of marketing, such as positioning, segmentation, consumer behavior, etc.
  • Understanding of complex digital ecosystems and metrics available for collection and analysis and able to use as needed
  • Detail oriented, particularly during testing and other key events
  • Excellent communication skills both verbally and in writi

Physical Requirements:

  • This person must be able to communicate and express themselves both written and verbally
  • This person must be able to observe, inspect, estimate and assess
  • The person must be able to sit or stand for long periods of time
  • This person must be able to lift 20 lbs.

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