Premium Ambassador

Golden 1 Center & Sacramento Kings

Part Time
Golden 1 Center & Sacramento Kings
Sacramento, CA

Job Details

The Premium Ambassador must be available 3 hours before and 1 hour after all Kings home games and arena events. The Premium Ambassador prepares suites/lofts before the doors open to the premium clients, meets and greets Suite/Loft guests as they arrive, and troubleshoots any ticket or suite/loft related problems or requests throughout the game/event. Premium Ambassador may encounter situations that require quick thinking and service oriented resolutions. Position pays $10.50 per hour. Duties include, but are not limited to:

  • Provide prompt, accurate, courteous and complete service of requests from Suite/Loft holders at Kings home games/arena events, including communicating Kings/Suite/Loft guidelines, procedures and newsworthy information.
  • Develop rapport and positive relationships with Premium Suite/Loft holders and their guests.
  • Attend to day of game issues, concerns or requests in a professional, service oriented, and timely manner.
  • Prepare Premium Suites/Lofts and surrounding areas for full operation by guest’s arrival.

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