Director, Arena Operations

Golden 1 Center

Full Time
Golden 1 Center
Sacramento, CA

Job Details

 

Summary: Under General Supervision is responsible for the daily activities required to run, maintain, and service the arena and/or the events.  Acts as liaison between the organization and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Directs, supervises and schedules all aspects of Arena Operations.
  • Primary contract administrator for Pest Control, Recycling, Waste and other contracted services for Golden 1 Center.
  • Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events.
  • Implements and updates facility rules, regulations, policies and procedures.
  • Provides clear, concise, and timely communication of directives to other departments.          
  • Ensures that Operations Department receives pertinent information for the most effective use of the facility and staffing.
  • Assists in the preparation of the Annual Operating Budget and recommends a capital budgets for 1-year and 5-year long-range repairs and improvements to the facility.
  • Authorizes the requisition of equipment and supplies within budget guidelines.
  • Provides yearly inventory of all equipment.
  • Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed.
  • Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures.
  • Investigates, analyzes and resolves operational problems and complaints.
  • Conducts periodic staff meetings to discuss procedures, problems and policy changes.
  • Works closely with the VP, Arena Operations in the preparation and negotiation of Service Agreements. Reviews contracts for compliance with events and /or government specifications and suitability for occupancy.
  • Negotiates with vendors, unions, contractors and/or service providers.
  • Develops and implement preventive maintenance schedules, emergency procedures, safety and Risk Management policies in compliance with all company and governmental regulations.
  • Acts as liaison to public utility, environmental, and energy agencies. Assist VP, Arena Operations in implementation of any energy saving guidelines.
  • Coordinates and oversees special projects, such as construction, remodeling or expansion. Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements.
  • Ensure facility’s fire and emergency safety systems are in operating order and compliant with all codes, ordinances and laws.
  • Serves as MOD (Manager on Duty) as required

 

Supervisory Responsibilities:

  •  Manages subordinate supervisors.
  • Is responsible for the overall direction, coordination, and evaluation of subordinate units.
  • Carries out supervisory responsibilities in accordance with company's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources and in alignment with union contracts; addressing complaints and grievances and, resolving problems.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.
  • Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
  • Possess skills and experience in contract negotiations, business law, budget preparation, labor relations, union contracts, purchasing procedures and supervising/training personnel.
  • Engage in much decision-making that is generally governed by procedure and guided by policy.
  • Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
  • Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.        
  • Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Operate a personal computer using CAD, Windows, Microsoft Office including, Word, Excel, and Outlook, and other standard office equipment.
  • Work independently, exercising judgment and initiative.
  • Work in a fast paced environment.
  • Remain flexible and adjust to situations as they occur.
  • Work extended and/or irregular hours including nights, weekends and holidays, as needed.

 Education and/or Experience

  • Bachelor's degree in Business, Facilities Management, Maintenance Engineering, or related field.
  • Minimum of 5-7 years facility management experience in a union environment.
  • 2-3 years of management experience required.
  • Ability to speak and understand Spanish a plus.

Computer Skills  

To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Access, and Outlook; Project Management software; List Processing.

Certificates, Licenses, Registrations

  • Must possess a valid California Driver's License.
  • Forklift certification preferred.

 Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places and outside weather conditions.

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places.

The noise level in the work environment is usually moderate to very loud, depending on the event as well as the location.

 

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