The Seattle Storm seeks a passionate, committed, and energetic salesperson to help drive group sales revenue and assist with achieving overall ticket sales and attendance goals. This person will sell a variety of group ticket products, including traditional groups, suites and premium seating, theme nights, and group fan experiences. Additionally, this role will be responsible for servicing group accounts to achieve optimal retention and escalation results.
Develop & execute strategies to maximize revenue generation from the sale of Storm group ticket products, with a primary focus on new business development, selling group events and fan experiences.
Work with group leaders (i.e. captains) to develop and implement game day events and experiences that result in large ticket purchases and repeat business.
Develop a pipeline of group ticket prospects to support long-term growth objectives
Create, manage & implement large-scale group ticket platforms
Meet or exceed weekly productivity requirements for outbound sales outreach and prospecting (phone calls, emails, social selling, face-to-face meetings, etc.)
Consistently deliver & display excellent customer service & follow-through
Participate in game day sales and service duties including but not limited to greeting clients, escorting fan experience groups, hosting prospects, and managing event implementation
Participate in ongoing sales and service training and other professional development opportunities
Influence and motivate peers to meet personal and team objectives
Qualifications and Requirements:
4 year college degree or combination of equivalent education and experience
Minimum of 1-2 years prior direct selling and service experience required; group sales and/or B2B sales experience strongly preferred
Strong computer skills; experience with Ticketmaster’s Archtics software & CRM or Salesforce knowledge preferred
Display strong communication and interpersonal skills, both written and verbal
Strong time management and organizational skills required
Must be able to thrive in a fast-paced environment, manage multiple tasks simultaneously, and handle complicated customer service issues as they arise with grace & composure
Meet and/or exceed individual ticket sales revenue goals
Demonstrate ability to prospect, manage, and grow a customer base
Demonstrate a positive, collaborative, and team-oriented attitude
Able to work flexible hours including evenings and weekends at seasonal and community events, and must be available to work all Seattle Storm home games
This is a full-time, non-exempt position reporting to the Storm’s Group Sales Manager. Full Seattle Storm employee benefits package.
Qualified candidates should apply. Submit resume and cover letter detailing interest on the TeamWork On-line site.
No phone calls, please.