Account Executive, Ticket Sales

Seattle Storm

Full Time
Seattle Storm
Seattle, WA

Job Details

Overall Objectives:

Drive revenue and assist with achieving overall sales and attendance goals of the Seattle Storm by selling ticket products, with a focus on full season ticket, multiple-game packages, and group nights. This role will also be responsible for servicing existing season ticket holder accounts to achieve optimal retention and escalation results.

Essential Duties and Responsibilities:

  • Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of all Storm ticket products, with a primary focus on selling new full season tickets, multiple-game packages, and groups.

  • Build and maintain relationships which result in trial, purchase and repeat business.

  • Meet weekly productivity requirements for out-bound call volume and outside appointments.

  • Deliver excellent customer service.

  • Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits and staffing the Fan Information Booth.

  • Service and sell large group events and fan experiences.

  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.

  • Participate in ongoing sales and service training and other professional development opportunities.

  • Influence and motivate peers to meet personal and team objectives.

     Qualifications and Requirements:

  • Minimum of 1-2 years of direct selling and service experience; ticket sales experience preferred.

  • 4 year college degree or combination of equivalent education and experience

  • Strong computer skills; experience with Ticketmaster’s Archtics software & CRM preferred.

  • Display strong communication and interpersonal skills, both written and verbal.

  • Meet and/or exceed individual tickets sales revenue goals – both new and renewal business.

  • Demonstrate an ability to manage and grow a client base.

  • Possess creative, strategic, and quantitative skills sets.

  • Demonstrate a positive and team-oriented attitude.

  • Able to work evenings and weekends.

     This is a full-time, non-exempt position reporting to the Storm’s Manager of Ticket Sales and Service. Full Seattle Storm employee benefits package.

     Qualified candidates should apply. Submit resume and cover letter detailing interest directly to TeamWork On-line.

     

    No phone calls, please.

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